When will I receive my goods?
You will receive your goods within 3-5 days in UK and 5-7 days for rest of Europe, after you have received our confirmation email.
Can I collect my goods at your warehouse ?
It is not possible to pick up the goods at our warehouse! We dispatch your order directly to your address.
What are the freight costs ?
You will find freight costs under shipping info
How do I get more information about the products ?
You can contact us by using the contact form, through e-mail or by telephone. Out telephone lines is open Monday - Friday 10:00AM to PM12:00PM.
Can I pay cash ?
As we only sell online we only accept payment by credit card. You can pay with Visacard, Mastercard and Maestro.
Please contact us immediately so we may speedily and fairly deal with the matter. We endeavor to reply to any e-mail / complaint within 2 working days. Customer services can be contacted on +45 76 74 13 70 Mon-Fri 9AM-12PM.
You have the right to cancel your order within 14 working days from the day after the goods are received. Please contact us if you need to return your order. You will then receive a Return Form that need to follow the goods back to us. Goods must be returned in the original condition in which they were received.
When you pay with creditcard at outletcamping.com all transactions are send by the SSL-protocol - an cryptographic protocol that provide the higest security for you.