If you wish to return goods which you believe are damaged or faulty, please contact us on the e-mail address or phone number below. You have a two year warranty.
When complaints arise later than six months after purchase, the buyer must prove that the fault was present at the time of purchase.
It is however a prerequisite that these deficiencies are not caused by misuse or sustained after purchase, or subject to normal wear and tear.
Claims must be made within a reasonable time after you have found the fault. Claims made within two months after discovery of the defect is considered to be timely.
Outletcamping.com will refund reasonable freight costs if the complaint is accepted. We reserve the right to repair the product or send replacement.